· Enables us to link program objectives to the achievement of key organizational goals;

· Helps participants develop the core competencies they need in order to excel;

· Facilitates the customization of our program materials to your specific requirements;

· Stimulates participant involvement and ensures application back on the job; and

· Leads to measurable performance improvement.

Sterling Institute is proud to make the following training programs available to our customers. We are committed to meeting the unique training and development needs of our clients by developing highly relevant and effective programs for executives, managers, supervisors, managerial candidates and team leaders and members.

Leadership and Change
1. The Managerial Leader (3 days)
2. Managing Organizational Effectiveness (2 days)
3. Leading Change (2 days)
4. The Manager's New Role (2 days)
5. Working Through Change (1 day)
6. Accelerated Development Through Mentoring (2 days)

Performance Management & Empowerment
1. The Executive Development Program (3 days)
2. The Performance Management Program (3 days)
3. Selecting The Best (2 days)
4. Management Is Communication (1 day)
5. Keys To Effective Supervision (2 days)
6. Advancing Into Supervision (2 days)

Team Effectiveness
1. Developing Dynamic Teams (Five 1/2-day modules)
2. Working In Cross-Functional Teams (2 days)
3. Managing The Project Team (Two 2-day modules)
4. Team Problem Solving (2 days with 1-day follow up)
5. Dealing With Team Differences (1 day)
6. Conducting Effective Team Meetings (1 day)
7. The Team Challenge (3 days)

Professional Development
1. Directing Your Development (2 days)
2. Communicating For Results (1 day)
3. Creating The Results You Desire (2 days)
4. Handling Conflict (1 day)
5. Enhancing Customer Service (2 or 3 days)
6. Negotiating Successfully (2 days)
7. Building Productive Relationships (1 day)
8. Performance Consulting (2 days)