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Diagnostic Instruments
Meeting
Your Assessment And Measurement Needs Sterling
Institute designs and develops paper-based and internet-administered
surveys that assess employee development needs and provide
company-specific and position-specific insight into the core competencies
that account for exceptional individual and organizational performance. An
important part of this practice is to provide customer-driven and
data-driven analysis of survey findings to help you gain senior management
commitment to leading the process of organizational change and employee
commitment to initiating individual self-directed development. Every
business is increasingly driven to understand and meet the needs of its
employees so that it is in position to hire and promote the right people
and to ensure that all employees have the core competencies required to
carry out their job responsibilities and achieve the business results
expected of them. Before you
prepare a human resource development and succession plan, you may want to
first assess what your employees regard as their core competencies and
what they consider to be their primary development needs. Armed with this knowledge the process of gaining internal
consensus becomes more manageable. Our
survey instruments will help you identify the key performance issues that
need to be addressed in your organization and, further, will help
employees plan the action steps they can take to close the gaps that are
hindering both individual effectiveness and organizational performance. Sterling
Institute has developed a series of diagnostic survey instruments
that provide individual employees with structured feedback on their
effectiveness on the job. They also provide senior executives with enterprise-wide data
that identifies the key factors that contribute to and inhibit the overall
performance of their organizations. Based
on years of empirical research across a broad spectrum of industries, we
have identified the core competencies for a range of roles and job
responsibilities including: leadership, management, project management and
team effectiveness. A
Comprehensive Set Of Survey Instruments Sterling Institute is proud to offer a series of diagnostic business tools that can help you identify and analyze employee perceptions across a range of important performance measures. We have been in the business of assessment design and development for over thirty years. Our family of survey tools can be made available off-the-shelf and administered as is. We can also tailor these instruments to your industry, company and target positions, so that they reflect your terminology and unique operating environment. Further, you can call on our extensive experience to design and develop a diagnostic instrument from the ground up to ensure that we capture information on the specific performance measures that you want to use. We can help you define the core competencies of your target position and custom design a survey that reflects the unique needs of your survey population. To
learn more about our standard survey instruments, please click on
any of the titles listed below. Customer-Friendly
Scoring Services Time
Sensitive Administration.
We can work with you to administer the survey within almost any
deadline you set. Once your
survey recipients complete the survey, we can tabulate the results and
deliver personalized feedback to those employees whose practices are being
surveyed within a very short timeframe.
We have been doing this for over thirty years, so our work
processes have been refined to the point where we can meet client requests
in a thorough and timely manner. Sterling
Institute takes responsibility for the scoring and processing of the
surveys directly, so there are no administrative headaches.
Our Customer Services Managers are always available to help with
any administrative questions that you may have. Internet
Administration.
Our ability to administer our assessment tools either
conventionally or over the Internet allows you to provide your survey
recipients a way of completing the questionnaires that works best
for them. You can quickly
access the status of responses received by us by viewing your survey site
on the Internet or simply by giving us a call.
Our goal is always to help you achieve a 100% response rate to your
survey efforts. Confidentiality. Survey respondents can rest assured of the confidentiality of
their responses. All surveys
are processed directly by Sterling Institute, protecting the anonymity of
the respondents and encouraging greater candor in completing the survey. User-Friendly
Feedback Reports.
Our Participant Feedback Reports present survey results in a
straight forward and easy to understand format.
Employees whose practices are being surveyed are readily able to
analyze their results. Data
is sorted by survey dimension and ranked from highest scoring items to
lowest, making it easy for them to interpret their survey findings and
prioritize their strengths and improvement opportunities. Interpretation And Action Planning Guides. In addition to the comprehensive data reports provided to survey participants, they receive support material to aid them in their analysis of the data and subsequent development of their improvement plans. These materials prepare participants to review their Action Plans with their immediate supervisors and then to implement them on the job. Read
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