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About Sterling Institute's Sales Effectiveness Group

We Can Develop Customized Solutions

Market Forces Continue To Transform The Sales Landscape

Learn About Our Training Programs

Learn About Our Diagnostic Instruments

Our Goal is to Build Training Partnerships

Learn More About Sterling Institute's Sales Effectiveness Group

Business Opportunities for Sales Training & Development Entrepreneurs

Consultative Selling Skills

Why should you consider this program?

Because it is critically important that your clients see you as adding value in their business:


· by learning and understanding their issues and needs;

· by effective listening and consultative questioning; and

· by clearly demonstrating the ways your products/services meet their needs.
Our research has shown that the traditional selling skills taught to sales professionals are not the differentiators between high and low sales performance, particularly in the case of complex sales that involve multiple influencers and decision-makers. In fact, we find that sophisticated buyers are aware of sales techniques and can be negatively influenced by their use.

This two-day program teaches a three-part process that enables your sales professionals to:

Uncover key customer business issues and problems, without subjecting buyers to a series of predictable questions.

Develop credibility and trust.

Minimize objections.

Prepare customers for internal selling.

Ultimately, your salespeople will be able to meet aggressive sales goals by becoming valued as an integral part of the client's problem-solving team, with the client's best interests at heart.

This program can be expanded to two-and-a-half days by including the Sales Practices Survey which, filled out by customers prior to the workshop, provides direct customer feedback on participants' strengths and opportunities for improvement.

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