Why should you
consider this program?
Because the performance of your front-line managers starts with the expectations,
motivation, guidance, discipline, and the support of your mid-level managers. Your
front-line sales managers are an important leverage point in achieving your annual sales
objectives, but without mid-level managers who can develop their talents and increase
their effectiveness they may not be able to achieve what is expected of them. |
This three-day program
is designed specifically for and limited to mid-level managers who oversee sales, customer
service, and other front-line managers. Participants use confidential survey feedback from
the managers who report to them to:
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Assess the impact of their own
management practices on their employees' performance and career satisfaction.
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Dramatically improve their
capacity to develop the
managerial talents of their direct reports through
effective coaching and counseling.
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Help front-line managers work
together as a team.
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Become role models for others in
the organization. |
The program uses video case studies of a regional manager
managing first-level sales managers to look at the implications of a manager's development
style and learn how and when to delegate authority, how to balance the need to get results
with the need to develop individual competencies, and how to help new managers make the
transition from individual contributors to managers.
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