Summary
In this two-day program participants describe the changes they are responsible for, clarify their own role as change agents, identify the skills they need to carry out that role as change agents, and identify the skills they need to carry out that role successfully. They learn how to: involve employees in planning and decision-making; create a unity of purpose; instill trust; and overcome resistance to change.

Change is today’s watchword – not because the change we experience is more profound than in previous decades – but because its pace is just faster and the chaos it creates is more disturbing to our need for stability.

Where strategic plans meet today’s reality, managers play a key role in sorting among the changes facing us and responding appropriately to each. How so?

When change will lead to performance improvement and increased marketplace competitiveness, managers need to serve as effective change agents. But they need to become more effective in guarding against those changes that will undermine the strengths of our organization.

Course Outcomes
This practical course focuses on current and future changes planned for the organization. When they have completed it, managers will be able to::

• Describe the organization’s desired future state and the specific changes they are responsible for managing;
• Describe the respective roles of stakeholders, initiators, change agents, and change targets in carrying out a planned change;
• Apply a powerful “Seven S” Model in identifying the elements of organizational effectiveness which must be managed effectively if a change process is to succeed in improving organizational performance;
• Use a set of specific positive change agent behaviors;
• Choose strategies which will be most effective in reducing resistance to change and leveraging available support for it; and
• Create a plan to apply these tools immediately. 

The results? Faster change implementation, reduced resistance and “victim” behavior, and increased organizational agility.

In this course, participants identify a current change initiative that is important to them and their organization. They learn a range of important tools and techniques to work through change and apply them to their current circumstance. Participants develop personal action plans that help them manage change and facilitate change initiatives on the job.