Summary
When an organization asks someone to lead a team or participate in a team, the person is likely to be reluctant to take risks, to behave in new ways or is uncertain how to be successful in the new team structure. Becoming an effective team leader or team member requires self-awareness and a willingness to challenge existing beliefs and habits in order to be successful to risk new behaviors and embrace new attitudes.

This two-day program assists participants to learn what it takes to build a team, lead an effective team and what are the roles and responsibilities of effective team members. Whether they are team leaders or team members, participants learn how to get people to work together to achieve team goals. Participants learn to clarify their team's purpose, develop team norms, build consensus and help team members become active participants in the process. During the workshop participants learn to diagnose and respond to team problems and to identify the steps they need to take to build commitment to team objectives. Participants also learn important team problem-solving and decision-making skills.

Course Outcomes
Team success depends upon the team leader and team members understanding their roles and responsibilities and the learning and practicing the dynamics of effective team. By challenging personal beliefs about individualism and looking at effective ways to perform in a team based climate, participant build productive relationships, create effective and innovative solutions to work unit problems and develop the ability to create and work in synergistic teams.

The overall objective of this program is to assist you in building skills to enhance personal and team performance. Specifically this course is designed to increase your effectiveness in:

• Understanding team dynamics and the requirements for team success;
• Using team development techniques;
• Planning, organizing, running and following-up on team meetings;
• Fostering a team environment by building rapport among team members;
• Communicating with others in teams;
• Optimizing the contribution that each team member brings to the team; and
• Managing conflict and handling difficult team situations.