Summary
This three-day program enables participants to develop the essential skills of supervision in today's workplace. Participants learn what is involved in empowering people and develop their ability to enhance the value of each employee's contribution to the organization. The program enables participants to identify practices that promote employee commitment and learn ways to influence an employee's willingness and ability to take initiative. The success of today's organizations depends on the ability of managers and supervisors to effectively empower the entire workforce so that its talents can be leveraged for maximum impact. The focal point for the empowerment process is clearly articulated, measurable goals and objectives. The ability to gain employee commitment and to encourage the willingness to take the initiative around these goals and objectives enhances the value of each employee's contribution. 

Course Outcomes
This program explores the conditions necessary to build commitment in organizations and the practices that improve employee performance. Participants will:

• Clarify what is meant by commitment;
• Analyze the situational factors that should be taken into account in determining whether and how to involve employees in decision making;
• Understand the leadership practices that build commitment in the workforce;
• Understand the dynamics of a changing workforce and work environment and their impact on the role of the supervisor;
• Explore the transition from worker to supervisor;
• Learn the power of developing vision, mission, goals, and objectives and the necessity of aligning those goals;
• Assess personal supervisory/management practices and the impact those practices are having on the motivation and productivity of their direct reports;
• Analyze the situational factors that determine whether and how to delegate effectively; and
• Examine the interpersonal and situational factors that impede high performance. 

A key element in this program is The Management Practices Survey (MPS), which provides confidential feedback on each participant’s current management practices, helping participants to identify their own improvement opportunities and connect them with the program’s learning points.