Scope of Work:

The State of Ohio's Department of Administrative Services (DAS) received a mandate to establish a statewide employee development curriculum that would help improve management practices and strengthen the capabilities of their 65,000 employees as well as complement and leverage the impact of the State's TQM effort.

Through competitive bid and a consensus building process with their customer agencies and unions, DAS chose Sterling Institute to help them fulfill their mandate.

Accomplishments:

Ohio purchased a master license to seven (7) of Sterling Institute’s seminars, Developing People, Directing Your Development, Managing Change, The Manager’s New Role, and Building Commitment for executives and managers and Directing Your Development, and Creating the Results You Desire for non-supervisory employees, and Communicating Effectively for all employees.

These seminars are being used to facilitate both individual and organizational development in Ohio agencies.  Sterling Institute has helped DAS staff build internal capacity to serve as facilitators and consultants to their customer agencies.  Transportation, EPA, Human Services, Education and Youth Services are among the agencies DAS has helped to develop organizational change plans using these seminars.  To date, over 3,500 people have participated in these programs.