| Length |
2 days |
| Intended Audience |
Managers, Supervisors |
| Key Topics |
- Stages of Organizational Change
- Roles in the Organizational Change Process
- Effective Change Agent Skills
- How People and Organizations Change
- Least Resistance Strategy for Change
- Decision Making Styles
|
| Program Description |
This program helps managers
assess their preparedness to carry out their role as change agent, learn how individuals
and organizations change, choose strategies and methods that increase alignment and
commitment to the agency’s desired future state, and learn techniques for preventing
and overcoming resistance to change. In addition to learning the skills of successful
change agents, participants develop individual action plans to increase their
agency’s readiness for change and maintain momentum. This program is a companion to Managing
Organizational Renewal for executives, and utilizes a public sector video case study
to assist participants in analyzing the conditions of successful change. |
| Upon completion of this course
the participant will be able to |
- Assess alignment between their views on the need for change and the
views of people above, around and below them
- Decide how and when to use least resistance strategies
- Use techniques for anticipating and preventing momentum stoppers
- Identify development needs for themselves as change agents
- Choose decision making styles appropriate to ensure quality results
and acceptance
|
| Program Materials |
Participant Guide and Government
Video Case Study |
| Additional Options |
- Management Practices Survey
(see Assessment Instruments)
- Change Readiness Questionnaire
(see Assessment Instruments)
- Train-the-trainer program
- License for participant materials
|
