| Length |
2 days |
| Intended Audience |
Anyone in a Consulting Role |
| Key Topics |
- Consultant Roles
- Skills and Characteristics of Consultants
- Phases and Techniques of Consulting
- Consulting and Change
- Managing the Client-Consultant Relationship
- Pitfalls/Dilemmas of Consulting
|
| Program Description |
Internal consulting
emphasizes skills such as diagnosing, negotiating, influencing, and planning that can
increase both individual and organizational effectiveness. This program enables
participants to experience the consultation role and requisite skills and examine how they
can be applied in their work place. |
| Upon completion of this course
the participant will be able to |
- Understand the differences between internal and external consulting
- Identify which role is appropriate for each situation
- Demonstrate the skills needed for each phase of the consulting
process
- Understand consulting techniques for assisting organizational change
|
| Program Materials |
Participant Guide |
