| Introduction At Sterling Institute, we have but one mission. It is to support you in the
achievement of your key organizational goals. We do this by focusing on the development of
your most important resource--your only asset that can grow in value over time--your
people. We don't believe in training merely as an "article of faith." Training
must provide a measurable payoff. This document reflects our experience, the lessons we
have learned from partnering with hundreds of clients, on how to design, develop,
implement and follow-up on training that will achieve your goals and improve performance.
As you know, training programs by themselves can be
successful as events, but unsuccessful in improving organizational performance. Sterling
Institute's approach to stimulating individual and organizational performance is
different, in that, it provides a systematic process for marrying your business objectives
to the practices, behaviors and competencies of high performers in your organization,
people whose performance is making a difference and who are directly contributing to the
achievement of your strategic and operating objectives. To make this marriage work, we
follow a highly interactive and flexible model that will custom-design training solutions
to your organization's needs and objectives and provide the demonstrable results you are
looking for. As we explore the model, please keep in mind that we see this as a guideline
for our partnership, one that can be modified as necessary to ensure we are meeting and
exceeding your expectations.
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Introduction
Training
Systems Model
Diagnose
Management
Support and
Reinforcement
Design and
Develop
Implement and
Follow-Up
Evaluate
Summary |
