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Summary
We believe that training can have a
measurable impact on your company's financial performance. The
criteria presented above may help guide your company as you design,
develop and implement your training programs. These criteria will help
you "walk the talk" and ensure that you take the steps that
are essential to ensure that your training efforts lead to measurable
performance improvement and enable you to successfully document a
positive ROI for your company.
SAMPLE
TEMPLATE FOR CALCULATING ROI
COST/BENEFIT
ANALYSIS
DIRECT
PROJECT COSTS
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|
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Design
& Development Costs
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$
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|
Program
Materials Costs
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$
|
|
Promotional
Costs
|
$
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|
Management
and Administrative Costs
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$
|
|
Instructor/Facilitator
Costs
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$
|
|
Participant
Costs
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$
|
|
Other
Delivery Costs
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$
|
|
Training
Facility and Related Costs
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$
|
Total Direct Costs
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$
|
|
|
|
|
REVENUE,
COST & PERFORMANCE OFFSETS
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|
|
Hard
Financial Measures
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$
|
|
Inferred/Estimated
Financial Measures
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$
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|
Behavioral
Measures
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$
|
|
Total
Value Of Offsets
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$
|
NET
BENEFITS
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Benefits
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$
|
|
--
Costs
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$
|
|
=Net
Benefits
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$
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RETURN
ON INVESTMENT (ROI)
|
Net
Benefits
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$
|
|
/Costs
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$
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=%
ROI
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|
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Recommended
Scope of
Analysis
Direct
Project
Costs
Revenue,
Cost
and
Performance
Off-Sets
System
Components
That Will
Generate
A Positive ROI
Summary
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