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What We Do

Over Thirty Years of Innovation

How We Can Help

Focused On Our Customers

Where We Fit in the Training & Development Marketplace

Core Competencies

Our Approach to Training and Development

Our Library of Training Programs

Corporate Headquarters

Distributors Wanted

Calculating Return On Investment Of Your Training Initiatives

Direct Project Costs

Design & Development Costs: This cost category includes the internal labor costs and external consulting fees required to produce participant-ready program materials. This category covers the professional research and development time it may take to tailor or custom-design the training program to your specifications. It also includes time spent on project reviews and program revisions as well as all related shipping, travel and living costs.

Program Materials Costs: All costs associated with purchasing and producing the course materials are included in this category. This includes the price of participant workbooks and instructor guides purchased from external suppliers as well as the costs they charge for shipping the materials to designated training sites. If a license to produce the program materials is acquired, then the license price and internal reproduction, bindery and shipping costs need to be calculated.

Promotional Costs: This cost category is intended to collect all direct labor costs to prepare promotional materials to support the announcement, description and internal marketing of the training program. Both internal labor costs and costs of external agencies should be considered as well as other direct costs to produce and distribute the promotional material. This encompasses the production of program brochures, posters and program announcements.

Management and Administrative Costs: The direct labor costs of the training department's personnel involved in managing and administering the training program needs to be considered. Time spent managing the contract and supervising the project effort needs to be determined. Time required of internal staff to schedule training programs, register participants and support the implementation and follow-up of the training programs should also be recognized in this category. Time spent evaluating the effectiveness of the programs and reporting results to senior management should be recognized in this category.

Instructor/Facilitator Costs: The direct labor costs of internal trainers/employees to learn how to conduct the training program (certification costs), time required to prepare for each session, travel time, classroom time and any follow-up consulting time with the participants should be included in this category. Further, the costs of outside instructors/faculty should be identified. Again, this would include the day rates charged for teaching and follow-up consulting plus travel and living expenses.

Other Delivery Costs: If the courseware is to be delivered over the Internet, then there will be costs associated with the delivery of the e-learning programs that need to be recognized. Costs associated with purchasing and installing a Learning Management System (LMS) should be calculated as part of this cost category. In addition, if an Application Service Provider (APS) is contracted, then its per-participant access charges and any relevant maintenance fees should be calculated and included as well.

Outside Training Facility Costs: The out-of-pocket costs for training rooms and all costs for food and refreshments should be determined. In addition, the cost of any equipment used during training should also be included.

Participant Costs: The payroll costs incurred when employees attend training as well as their travel time to and from training represent the most significant cost elements of training. In addition to their payroll costs, participant travel and living expenses should be calculated as part of this category. Only time associated with preparation of and participation in training programs should be included in this category. The labor costs associated with refining, reviewing and implementing plans back on the job should not be recognized as part of the training costs. Rather, these performance planning and implementation steps are part of the participants' on-going job responsibilities.

Recommended
Scope of
Analysis

Direct
Project
Costs

Revenue,
Cost
and
Performance
Off-Sets

System
Components
That Will
Generate
A Positive ROI

Summary

 

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