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Individual
Coaching And Counseling
For Performance Improvement
We have
found that diagnostic survey feedback is an invaluable tool that
compliments the one-on-one coaching and counseling done by human
resource specialists or performance consultants. The delivery of
individual coaching and counseling to key executives and other high
performing knowledge specialists is growing dramatically as
organizations realize the impact that these employees have on the
people with whom they work and ultimately on the performance of their
organizations. Our experience has shown a dramatic increase in the
overall effectiveness of these personal consultants when they are able
to provide their “customers” with specific, quantitative feedback
on the survey recipients’ current management, leadership, team or
project management practices.
All too often
employees who possess essential technical expertise or hold critical
decision making positions are not fully sensitive to the impact that
they are having on the motivation and performance of the people that
they manage or the energy and effectiveness of the people with whom
they must collaborate. Survey feedback can help build the emotional
intelligence of key employees who are not aware of the impact of their
interaction patterns on others. We have found that this is the vital
first step in helping these employees see the need to change and
subsequently taking the steps they need in order to increase their
effectiveness on the job. At times, providing personal feedback makes
all the difference in an employee’s willingness to step up to his or
her improvement opportunities. Your internal performance consultants
should be prepared to meet with your employees to help them interpret
and accept their feedback and begin the planning process. If your
internal performance consultants assume this role, then they can serve
as an on-going resource to your employees as they implement their
action plans back on the job.
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Introduction
The
Foundation
for a
Competency-
Based
Curriculum
Focused
and
Actionable
Feedback
Spotlight
on
Organizational
Development
Gaining
Senior
Management
Support
Internal
Benchmarking
Development
of an
Executive
Report and
Presentation
of Findings
Survey
Follow-Up
Individual
Coaching and
Counseling
for
Performance
Improvement
Measurable
Performance
Improvement
Over Time
The
Gift to
See Ourselves
as Others
See Us
Providing
Training That
Is Matched
to Each
Individual's
Development
Needs
Identifying
Mentors
Conclusion
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