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Gaining Senior
Management Support
By surveying your
entire target population, you are in position of delivering an
unbiased, organization-wide message to your senior executives. This
aggregate data provides the evidence operating team members need to
take action. We have found that senior executives will respond to
data-driven and customer-driven information more readily than
anecdotal interviews and recommendations based on the perceptions or
beliefs of a few. This “top-down” approach 1) creates a top-level
awareness of the need for change; 2) builds consensus on change
priorities; 3) helps executives assume responsibility for driving
improvement efforts down through their organizations; and 4) assures
support for the development initiatives needed to improve critical
management, leadership and/or team competencies. Focused feedback
provides the executive team with the information it needs to lead
organizational change, communicate consistent performance expectations
throughout the organization and create a culture that values on-going
performance feedback and employee development.
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Introduction
The
Foundation
for a
Competency-
Based
Curriculum
Focused
and
Actionable
Feedback
Spotlight
on
Organizational
Development
Gaining
Senior
Management
Support
Internal
Benchmarking
Development
of an
Executive
Report and
Presentation
of Findings
Survey
Follow-Up
Individual
Coaching and
Counseling
for
Performance
Improvement
Measurable
Performance
Improvement
Over Time
The
Gift to
See Ourselves
as Others
See Us
Providing
Training That
Is Matched
to Each
Individual's
Development
Needs
Identifying
Mentors
Conclusion
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