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The Gift To See
Ourselves As Others See Us
The real value of
focused feedback is the opportunity to see ourselves as other see us.
Candid feedback on performance is an invaluable tool, because while it
can validate our own self-perceptions, it also forces us to face
reality when we hold assumptions about our management, peer,
leadership or team practices that are not supported by the people with
whom we work. Survey feedback from our direct reports, peers, or team
members communicates to us in no uncertain terms our practices have an
impact on other people. It lets us know whether other people think
that our practices are contributing to or hindering our performance
and relationship with them. There is no running away from the power of
this message. Focused feedback enables us to test our perceptions of
our strengths and weaknesses. A review of the data assists us to
confirm our self-perceptions, recognize previously unseen strengths
and become aware of previously unidentified improvement opportunities.
Focused feedback from others helps us determine whether our views of
our work practices are realistic or whether they are having unintended
consequences. An analysis of our survey results will also help us
prioritize our improvement needs in light of what our survey
respondents consider to be our greatest needs.
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Introduction
The
Foundation
for a
Competency-
Based
Curriculum
Focused
and
Actionable
Feedback
Spotlight
on
Organizational
Development
Gaining
Senior
Management
Support
Internal
Benchmarking
Development
of an
Executive
Report and
Presentation
of Findings
Survey
Follow-Up
Individual
Coaching and
Counseling
for
Performance
Improvement
Measurable
Performance
Improvement
Over Time
The
Gift to
See Ourselves
as Others
See Us
Providing
Training That
Is Matched
to Each
Individual's
Development
Needs
Identifying
Mentors
Conclusion
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