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A New Way to Help Top Managers Succeed

Lessons for CEOs and Boards of Directors

Few American companies have recognized the limitations of experience as a teacher.  As a consequence, they are relying unwisely on the ability of their top management candidates to learn from their experience in a single function what they need to know to move up the management ladder.  They also are assuming, mistakenly, that new general managers can learn how to perform their jobs, after they are promoted.  All too often, however, new general managers are unable to learn quickly enough to avoid failure.  Their experience is too slow and unreliable as a teacher and their chief executive officers are too impatient and risk-aversive for them to learn from their mistakes what they need to know to succeed.  In many cases, they are given little help in learning how to perform their jobs which is why H. Edward Wrapp says the high turnover rate of general managers in some companies is “little short of criminal.” 

The danger is that chief executive officers and boards of directors may be learning the wrong lessons from the high failure rates among their new general managers.  Instead of concluding that they should give their general management candidates an opportunity to learn how to handle their jobs before they are promoted, CEOs may be concluding simply that there is no substitute for experience.  While this is true, it is the wrong lesson, if it leads to increased recruiting of experienced outsiders. 

What is required to reduce general management failures and to reverse the need to recruit outsiders is a new way to enable managers to learn before they are tested on the job – a breakthrough that will teach them in much less time than is required by their own experience.  What is needed is a radical change in management teaching and learning methods that will enable companies to teach their top management candidates quickly and economically.

Introduction

Recruiting
Outsiders
for Top
Management

Why
General
Managers
Fail

Lessons for
CEOs and
Boards of
Directors

A
Breakthrough
In
Management
Development

Significance
Of The
Accelerated
Experience
Method

Conclusion

 

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