How Sterling Institute Assessment Instruments Can Add Value

Help Executives Identify Where Change Is Needed

Organization Development professionals can use our surveys to compile organization-wide data on management and leadership practices. Administering our surveys within a given department or across the entire organization captures the views of employees on a range of factors effecting individual and organizational performance. An analysis of survey findings will identify best practices by distinguishing what high performers are doing differently from low performers in any organization.

Survey data can be sorted by management level and by department, function or other organizational unit so that senior executives can compare the results of their operations against the organizational mean and against the high quartile of all managers.

Since executives often resist recommendations that are not data-driven, administering our surveys on an organization-wide basis provides powerful information that executives find compelling and will respond to. Using our surveys on an organization-wide basis will identify the practices that are having the greatest influence on performance. Providing executives with organizational data enables them to pinpoint what the management team as a whole needs to do to increase its effectiveness and improve performance. Briefing executives on organizational results builds credibility and leads to the adoption of subsequent training and consulting recommendations. Presenting individual and organizational results to a senior management team is a sure-fire way to build trust and gain credibility.

Sterling Institute Programs Integrate Survey Feedback

Our assessment instruments are integral parts of almost all our training programs. They provide participants with insight into how their behaviors impact others and how their work practices effect their performance on the job. Our training content then provides participants with the knowledge and skills to make meaningful improvements back on the job. Program participants have consistently rated survey feedback, analysis and related performance planning as the most effective portions of their learning and development experience. Click on the links to the right to learn which assessment instrument is used in each of our training programs.

When a survey is conducted as part of one of our workshops, Sterling Institute will re-administer the survey for all participants at no additional cost. We will re-administer the survey in a defined window of time between 9-12 months following the workshop for all program participants that received survey results the first time. Customers will receive two survey administrations for the price of one whenever they purchase one of our training programs.

Add Value To Coaching Interventions

Consultants working one-on-one to improve the effectiveness of key employees find value by adding our highly impactful diagnostic tools to their coaching sessions. Delivering survey data to individuals allows coaches to open their counseling relationships in a powerful and non-threatening manner, because survey feedback helps people see themselves as others see them and stimulates their willingness to change. A review of survey data enables employees to compare their self assessment with the collective feedback of others and to quickly identify their strengths and how each strength has contributed to their success. They also have the opportunity to take stock in their improvement opportunities and to see the impact their behavior is having on others. An analysis of survey finding also helps people understand how their work practices influences their effectiveness on the job. Survey feedback can be presented in face-to-face meetings or over the phone since we email the survey reports as pdf files directly to you.

Make Your Workshops More Robust

We appreciate that many clients already have training programs to which they are committed. We are confident, however, that by integrating one of our assessment instruments into one of your programs you will increase its overall effectiveness. You can easily design our surveys into your training programs to add value. Our survey materials constitute a 2-3 hour module that will make any program more robust and is guaranteed to enhance each participant’s development and overall learning experience. Our assessment instruments have a proven track record of making training more effective by providing participants with highly relevant feedback from others. Respondent feedback helps participants see themselves as others see them. By analyzing survey results, participants are able to identify their strengths and improvement opportunities. This process of self-assessment and self-discovery helps participants become more aware of the need to change. This, in turn, makes them more responsive to the learning content presented and more motivated to develop and implement plans they believe will increase their effectiveness on the job.

Many trainers schedule 2-hour conferences with individual participants following a workshop to help them further interpret their personal survey results, plan how they will address respondent feedback with people back on the job, prepare performance improvement plans and develop a game plan to gain the approval and support of their immediate supervisors in carrying out their plans. In addition, re-administering our surveys 9-12 months after a seminar provides an excellent opportunity for participants to assess the progress they have made and for clients to measure the results that have been achieved.