With over 40 years of experience, Sterling Institute has learned quite a lot about designing, developing and conducting training. We know how people develop and we know what works in the classroom. We have the assessment tools to measure performance and to track results achieved on the job. We also understand the critical role client management plays in the development process and the multiplying effect they have when they support the process, meet with participants back on the job and when they and the participants are held accountable for the successful implementation of performance improvement plans.
Client-Driven
We listen to our clients and understand the balance demanded between the learning needs of the target population and organizational and budget realities faced by Learning and Development professionals. Whether we are designing new training materials, conducting programs or delivering survey results, our associates seek to exceed client expectations in everything they do. We are seasoned professionals in the field with knowledge and experience that set us apart.
Program Design and Development
If you are looking for a training solution to address your current business challenges and reflect your unique culture, we have the design and development expertise to build custom programs and surveys from the ground up that are industry, organization and position-specific. We can also cost-effectively tailor any of our standard programs to your specific requirements.
Teaching and Instructor Development
Sterling Institute has a sizable cadre of professional trainers who deliver our programs to thousands of participants both domestically and internationally each year. Our instructors have a broad range of industry backgrounds but share an ability to create a rich learning environment that stimulates discussion among participants and facilitates individual development. We are very effective at providing the coaching and developmental support that participants need as they assess their current capabilities, prepare their personal development plans and develop strategies for implementing them back on the job.
We are also able to help clients build internal capacity by developing the ability and confidence of client trainers to teach our programs successfully. Our approach to facilitator development is "client-driven." We respond to each client's and each trainer's unique requirements for development and support rather than demanding people adhere to a rigid train-the-trainer schedule.
Survey Development, Data Analysis & Executive Briefings
Sterling Institute creates custom assessment instruments that provide data on the leadership and management issues critical to the success of your organization. Data from our surveys enables learning and development professionals to gain senior management support for their training initiatives and increase the impact and effectiveness of existing training programs. We have experience in developing surveys from front-line employees to senior executives as well as for department teams and cross-functional project teams. We can create surveys that support personal coaching interventions and surveys that generate enterprise-wide data that provide organization development specialists and senior executives with powerful organizational insights. We are able to design self-assessment instruments geared to your competency models or prepare assessments based on research of what your most effective employees are doing that sets their performance apart from their peers.